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Medical coordinator (M/F)

Medical coordinator (M/F)


Dünya Doktorları Derneği, is a Turkish non-governmental medical humanitarian organization, governed by the Turkish law, located in Turkey – Ömer Avni Mahallesi İnebolu Sokak No: 67 Set ÜstÜ / 34427 Beyoğlu İstanbul.
Dunya Doktorlari (DDD) is the Turkish branch of Médecins du Monde, an international humanitarian organization whose mission is to provide medical care for the most vulnerable populations, over the world, including Turkey. It seeks to stimulate voluntary commitment from doctors, other health care providers, and from those whose expertise in other fields is needed for its activities, to enlist all competent support required for the achievement of its projects, and to seek at all times to encourage close working relationships with populations in its care.


Description du poste

Based in Istanbul as medical coordinator you will report to the (deputy) general coordinator, and you will directly supervise the medical team.
As medical coordinator you are functionally supervised by the regional medical advisor based in Amman.

As medical coordinator your responsibilities will be:

1. Representation and coordination
You can represent the organisation towards donors, partners and other stakeholders
You can represent the organization in Health clusters and NGO Health Meeting, in Turkey, Jordan and Lebanon
You actively prepare and participate to donor field monitoring visit, for all medical related questions
You can participate to advocacy and communication operations run by the organization
You can represent the organisation towards the Ministry of Health and the Ministry of Family and Social Policies (assisted by translator/deputy).

2. Program technical supervision
In close collaboration with HQ Medical Referent, you ensure the implementation of the organisation Medical Framework within the programs, adjusting the methodology according to access constraints
You participate to the development of the general strategy with the Coordination team
You can pilot medical assessments on geographical areas according to the population needs and the organization’s strategy
You are in charge to supervise the medical aspect of the program deliveries, with a strong focus on the qualitative aspect
You analyze on monthly basis the medical data of the program and propose adjustment whenever it is required
You will technically validate the medical purchases (e.g. drugs, medical equipment)
You will supervise the pharmacies operations quality (consumptions, orders & inventory)
You will ensure the proper supply and storage of drugs, in close collaboration with the Supply Coordinator.

3. Technical Capacity building
You develop, update and validate medical standards, protocols and good practices
You adapt the training module and tools to remote management (i.e. you will not have access to some of the team members)
You ensure the implementation of a global medical training plan for all staff, including the partners staff whenever it is possible
You ensure the technical supervision of all medical staff working for organization and with a partner, and identify the needs for training/support
You ensure the trainings are properly delivered by your team members, and you contribute to it if necessary
You will hold regular Medical Unit Meeting, Medical briefing and debriefing.

4. Team Management
You manage 2 Deputy Medical Coordinators (one Syrian Doctor and one Turkish Doctor), one MHPSS Coordinator (expatriate) and one Mission Pharmacist (Syrian)
You are in charge of the technical supervision (with the help of your team) of approx. 20 medical supervisors or position assimilated (e.g. Medical Referent, Medical Team Leader, Doctors, etc.
You recruit, train and supervise 1 new Turkish Deputy Medical Coordinator
You ensure strict application and respect of the Internal Regulation by your related staff, support the HR Department to define/adjust rules taking into account the feedbacks of your team members
When appropriate, define with your team members its action plan and deadlines for reaching goals
You ensure formal feedback towards your team about any issues raised by them
You conduct weekly individual meeting
You are aware on the personal and professional evolution of each member of your staff, and its development within the mission: individual interviews, oral and written evaluations
You ensure conflict resolution (personal and professional) within your team and inform your Line-Manager and the HR Department
You propose relevant adaptation to the organisational chart of the mission and contribute to its implementation (job descriptions, etc.), in collaboration with your Line-Manager
You support your staff in their management duty: coordination meetings, individual interviews, etc.

5. Reporting
You centralize all Medical information available on the mission and consolidate a monthly report (into the proper reporting form) to be delivered to your Line-Manager & the HQ Medical Referent
You participate to the monthly situation report (SITREP) by providing relevant data related to your position
You participate to donor reporting by providing relevant data related to your position
You provide regular reporting on your activities to your Line-Manager upon his/her solicitation (coordination meeting, bilateral meeting, etc.)
You provide the Deputy General Coordinator with a Mission Report and/or Handover document at the end of your assignment.

conditions d'emploi

Fixed-term contract
6-12 months

Position to be filled as soon as possible for 6-12 months. Frequent travel to Antakya, Izmir, Amman.

Family posting possible


Medical doctor preferably, nurse or midwife At least 10 years of professional experience, including 3 years in similar positions Experience in remote management and emergency response Experience in hard negotiations with local authorities, partners and staff in complex situations Capacity to work in an volatile security context and able to apply strict security rules Excellent organisational, training and coaching skills is required Strong interpersonal and intercultural skills. Languages English is mandatory (oral and written), Arabic would be a plus. You are committed to MdM’s values as an organisation and motivated by its non-statutory, NFP model.


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